.btm-reviews {
    --rv-brand: #850102;
    --rv-text: #1f2937;
    --rv-muted: #6b7280;
    --rv-border: #e8e8e8;
    --rv-bg: #fafafa;
    margin: 0 0 1.25rem;
    padding: 0;
    direction: rtl;
    text-align: right;
}

.btm-reviews__head {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.65rem;
    margin-bottom: 1rem;
    padding-bottom: 0.65rem;
    border-bottom: 2px solid var(--rv-brand);
}

.btm-reviews__title {
    margin: 0;
    font-size: 1.2rem;
    font-weight: 700;
    color: var(--rv-brand);
}

.btm-reviews__summary {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.45rem 0.85rem;
    font-size: 1.05rem;
    color: var(--rv-muted);
    font-variant-numeric: lining-nums;
}

.btm-reviews__stars .btm-star {
    color: #d1d5db;
    font-size: 1.35rem;
    line-height: 1;
}

.btm-reviews__stars .btm-star.is-on {
    color: #f59e0b;
}

.btm-reviews__avg {
    font-size: 1.15rem;
    font-weight: 700;
    color: var(--rv-text);
}

.btm-reviews__count {
    font-size: 1.05rem;
    font-weight: 600;
}

.btm-reviews__empty {
    display: block;
    padding: 1rem;
    text-align: center;
    color: var(--rv-muted);
    background: var(--rv-bg);
    border: 1px dashed var(--rv-border);
    border-radius: 10px;
}

.btm-reviews__list {
    display: flex;
    flex-direction: column;
    gap: 0.85rem;
}

.btm-review-card {
    padding: 0.85rem 0.95rem;
    background: #fff;
    border: 1px solid var(--rv-border);
    border-radius: 12px;
    box-shadow: 0 1px 2px rgba(16, 24, 40, 0.04);
}

.btm-review-card__head {
    display: flex;
    align-items: flex-start;
    gap: 0.65rem;
    margin-bottom: 0.55rem;
}

.btm-review__avatar {
    flex: 0 0 auto;
    width: 2.25rem;
    height: 2.25rem;
    border-radius: 50%;
    object-fit: cover;
}

.btm-review__avatar--user {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: #fef2f2;
    color: var(--rv-brand);
    font-weight: 700;
    font-size: 0.95rem;
}

.btm-review__avatar--staff {
    background: #fff;
    border: 1px solid var(--rv-border);
    padding: 2px;
}

.btm-review-card__meta {
    flex: 1;
    min-width: 0;
}

.btm-review__name {
    display: block;
    font-size: 0.95rem;
    font-weight: 700;
    color: var(--rv-text);
}

.btm-review-card__sub {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.35rem 0.65rem;
    margin-top: 0.15rem;
}

.btm-review__stars-sm .btm-star {
    color: #d1d5db;
    font-size: 1.1rem;
    line-height: 1;
}

.btm-review__stars-sm .btm-star.is-on {
    color: #f59e0b;
}

.btm-review__date {
    font-size: 0.95rem;
    font-weight: 500;
    color: var(--rv-muted);
    font-variant-numeric: lining-nums;
}

.btm-review__text {
    margin: 0;
    padding-right: 2.9rem;
    line-height: 1.75;
    color: var(--rv-text);
    font-size: 1rem;
}

.btm-review-card__replies {
    margin-top: 0.65rem;
    padding-top: 0.55rem;
    border-top: 1px dashed var(--rv-border);
}

.btm-review-reply {
    margin-top: 0.5rem;
    padding: 0.55rem 0.65rem;
    border-radius: 8px;
    background: var(--rv-bg);
    border: 1px solid #eee;
}

.btm-review-reply.is-staff {
    background: #fff8f8;
    border-color: rgba(133, 1, 2, 0.18);
}

.btm-review-reply__head {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    margin-bottom: 0.35rem;
}

.btm-review-reply__badge {
    font-size: 0.72rem;
    font-weight: 700;
    color: var(--rv-brand);
    background: rgba(133, 1, 2, 0.08);
    padding: 0.1rem 0.4rem;
    border-radius: 999px;
}

.btm-review-reply__meta {
    flex: 1;
    min-width: 0;
}

.btm-review-reply .btm-review__text {
    padding-right: 0;
    font-size: 0.88rem;
}

@media (max-width: 520px) {
    .btm-review__text {
        padding-right: 0;
    }

    .btm-review-card__head {
        flex-direction: column;
    }
}